Mobile Defense Blog


This is the official Mobile Defense company blog. Posts includes news, release notes, security tips, and other announcements from the Mobile Defense team.

Installing Mobile Defense as a system application

This tutorial outlines the necessary steps required to install Mobile Defense as a system application. When Mobile Defense is installed as a system application it can auto-enable your location providers (both Wireless and GPS) as needed. This is especially helpful if your device has been lost or stolen, and one or both providers is currently disabled. By following the steps below, you’ll also discover that Mobile Defense cannot be uninstalled.

T-Mobile users having trouble activating your phone?

If you do not receive an activation message on your phone, please review the following information. Mobile Defense uses an Email to SMS Gateway provided by T-Mobile. This gateway allows us to send email to your phone which gets relayed as a text message (SMS). To ensure you are not blocking these messages, check your settings by watching the YouTube video above.

For more information see the following FAQ or post on our support forum.

Q: Why is my phone not activating?
http://support.mobiledefense.com/viewtopic.php?id=41 

Help and Troubleshooting
http://support.mobiledefense.com/viewforum.php?id=4

Google Android Market update notifications may be broken but Mobile Defense users are unaffected

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According to Phandroid, the automatic update notifications are broken in the Google Android Market. Fortunately, Mobile Defense has its own update notification system built-in which isn’t dependent upon the Market. Handling updates this way allows us to distribute our app from various locations and have more control over outdated copies. Furthermore, as a security app we feel it is necessary to notify our users when critical updates are released. Our system supports three types of updates and notifies users accordingly:

Minor – Small bug fixes that don’t affect security or safety. For example, cosmetic changes and usability improvements. Our system will not issue a notification for this type of update; however, users may receive a notice from the Android Market app. Minor updates are recommended but not required.

Major – Significant bug fixes or new features that don’t affect security or safety. Examples include, patches to SIM change notifications and our soon to be released registration wizard. Users will receive a single update notification. These updates are strongly recommended and tapping the notification message will begin the update process.

Critical – Security patches and mandatory updates. These updates are very important and required. Users will experience persistent update notifications via the phone, website, and email. After 14 days, if users still have not updated, their phone will be deactivated from their online account. If this occurs, please download the latest version and reconnect your phone. While rare, we only issue critical updates when absolutely necessary.